WHAT IS “TRIALS & RETURNS”

"Trials" are attempts or tests to see if something works. "Returns" refer to the outcomes or results of those trials, indicating success or failure.

Purpose

To simplify the process for Shopify store owners, our app seamlessly integrates with Shopify's deferred purchase options. Shopify offers APIs (Application Programming Interfaces) for specific features, and our app makes it easy for you to implement essential purchase options like "try before you buy" and manage returns. This ensures a user-friendly experience, allowing you to effortlessly leverage these features within your Shopify store.

Requirements & Limitations

To use TBYB on your store, review the following requirements and restrictions:

TBYB orders can only accept debit or credit cards that are processed through Shopify Payments as a payment gateway.
TBYB isn't supported in stores with customized checkouts.
Customers can't use accelerated checkouts such as Shop Pay, Apple Pay, Google Pay, or Meta Pay to purchase TBYB products.
Customers can't use local payment methods such as Klarna, Mollie iDEAL, and Sofort to purchase TBYB products.
Local delivery and pick up in store aren't supported as delivery options for TBYB orders.
TBYB products are only supported on the Online Store and Custom Storefront sales channels.
Buy X get Y discounts aren't supported by TBYB.
You cannot combine different purchase options with one product (i.e a customer cannot "Try Before You Buy" a subscription).

For more information, please visit this link.

Purchase options: Try before you buy

What is try before you buy

"Try Before You Buy" (TBYB) is a way for online stores to let customers receive their orders before paying for them. With TBYB, the store can ship the products to customers, and customers pay later if they keep it This allows customers to try out the items and pay only for what they keep.

Please note that Shopify's standard services do not include this feature, but there are APIs (Application Programming Interfaces) available. If you want to implement TBYB in your store, you can use apps like the "Try Before You Buy" app, which makes it simple for store owners to set up and manage this feature in an easy and user-friendly way.

Terms Used

Selling plans

Selling plans are the plans created by the merchant for a product(s) with an initial deposit amount and number of trial days. Created plans are displayed on the front-end alongside the "Add to Cart" option. Customers can purchase products by selecting a selling plan and paying the initial deposit amount.

Deposit

The deposit amount is set by the merchant for a product while creating a selling plan. When a customer purchases any product associated with the selling plan the deposit amount is deducted from the customer.

Free Trial Period (Specified by Number of Days)

If a customer chooses to keep the product and does not initiate a return within the certain time period ,they will automatically be charged the full price or the remaining amount for the item.

Order Fulfillment

As soon as you place your order, we begin processing it immediately. This includes securely packaging your products and organizing prompt dispatch to guarantee fast delivery.

Inventory Fulfillment

Order fulfillment signifies that the customer's purchase is complete, and the items are ready to be shipped. If stock management is active, the app will automatically adjust the inventory to account for the outgoing items. Essentially, this process ensures that your inventory levels accurately represent the products dispatched to customers.

Product Selection

Choose the products you want to include in this selling plan. Click the "Select Product" button below to select the specific items that will be covered by this plan. This way, you can customize and apply the selling strategy to the products you've chosen. Take control of your selling plan by picking the products that align with your business goals. Click the "Create" button now to get started and make selections for this specific selling plan.

Key Features of the App

Discover the unique tools and services our app offers to enhance your experience:

Try Before You Buy

Explore the experience with a trial – "Try Before You Buy"

Experience the convenience of trying products before purchase with our "Try Before You Buy" feature. Customers can receive their orders and have the option to pay at a later date if they decide to keep the items. Although Shopify does not offer this feature as a standard option, it can be implemented using applications like "Trials & Returns" which facilitate easy setup and management for store owners.

Create Selling Plan

Customize your sales approach by creating a selling plan with the following options:

Deposit on Purchase: Customers can make an initial deposit at the time of purchase.
Free Trial Period: Set up a specific number of days for a trial period before any charges are applied, giving customers the option to try before they buy.
Order Fulfillment: Define the timeline for processing and fulfilling orders once placed.
Inventory Management: Choose when inventory should be updated.
Product Selection for Plans: Choose the products that you want to include in your selling plan.

Multiple Sellings Plans Eligibility

This feature allows for flexibility, enabling you to offer various purchasing options for a single product. Customers can select from different plans to suit their needs, adding versatility to how you sell.

Shopify App Blocks

Discover the simplicity of Effortless Shopify App Blocks! Setting up and integrating these blocks into your store is a breeze. With an easy setup process, seamlessly enhance your Shopify store with these user-friendly app blocks.

Mixed Carts

Enjoy a smoother shopping experience with mixed carts! Combine all your items into one cart for easy and convenient checkout. No need to juggle multiple carts – keep it simple and have everything you want in one place for a hassle-free shopping journey.

Auto & Manual Payment Capture

Automatic Payment Capture:

Convenience: Opt for the auto capture method and let the system handle transactions for you.
Instant Processing: As soon as an order is placed, the payment is automatically processed and confirmed.
Time-Saving: This option is ideal for a streamlined, efficient operation, eliminating the need for manual oversight.

Manual Payment Capture:

Full Control: Choose manual capture if you prefer to manage payment processing at your discretion.
Flexible Timing: You decide when to process each payment, giving you the flexibility to align with your cash flow management or billing cycles.
Detailed Oversight: This approach is perfect for those who want to maintain close control over their financial transactions.

Email Notifications

Get updates effortlessly with Email Notifications. Stay in the loop and receive important information straight to your email inbox, ensuring you're always informed and up-to-date. Simplify your communication and never miss out on crucial updates with our convenient Email Notifications.

Returns

Returns Made Simple: Our hassle-free process ensures easy returns. Your satisfaction is our priority! If you need to return an item, we've got you covered with a straightforward and user-friendly process. We want your experience with us to be as smooth as possible, from start to finish.

Support

We're here to assist you and committed to ensuring you receive the support for the optimal use of our app. Feel free to reach out on this email support@webgarh.co.in if you have any questions or encounter any issues – we're eager to assist you!

Returns

The Returns app for Shopify simplifies the return process for products bought through "Try Before You Buy" orders. If customers decide to return items within the specified trial period, the app facilitates an easy return initiation directly from their account area. This means that customers can manage their returns seamlessly, ensuring a hassle-free experience. The app streamlines the return functionality, making it convenient for both customers and store owners to handle returns associated with orders. With this tool, managing product returns becomes straightforward, contributing to a smoother and more customer-friendly online shopping experience.